On June 14 - 08 i won an auction for a book.
On June 15 I sent payment
-$8.40 USD Fee:
$0.00 USD Total:
-$8.40 USD Date:
Jun. 15, 2008 Time:
05:29:14 PDT Status:
Please note the shipping method. Not a problem i have done this before
with good results.
July 9 - 08 no book. I had won paid for and received 2 other auctions
that same week from other sellers. Both were shipped Media mail and
arrived several days earlier. So I sent a message asking for some detail
about the shipment. The response on 7 - 10 - 08
Thank you for your email regarding this matter. As your item shipped on
6/17/2008, you should have received it by now. I will research the status
of your delivery and let you know what my local post office has to say.
I understand your concern and will get back to you as soon as possible.
And on the 11th
I looked in to your order and was informed by the post office your package
is being returned to me for reasons unknown at this time. It usually means
one of several things; there was something wrong with the shipping label;
either it became scuffed and illegible or a mistake was made on the
Typically, sellers wait to find out why a package was returned. If they
did not make a mistake when sending, they will not offer free re-shipping.
However, your business is appreciated and regardless of the reason I will
re-ship your package at my expense. The return process can be extremely
slow so I didn't want you to have to wait.
Before I re-ship the item, please confirm your shipping address with me
one more time to ensure that I have the correct information on file.
Please provide a physical address for delivery and not a PO Box or FPO/APO
Thank you for your understanding in this matter. If you have further
questions, please feel free to contact me again.
So my address is wrong even though i am confirmed and have been here with the
same address for many years. Somehow this seller has managed to perform a
miracle and track a media mail package. Not only that but they have
confirmed it is being returned to them?? I have searched the USPS site
with no luck on how to track a media mail package. The local USPS office
laughed at me when I asked if I would be notified a medial mail package was
being returned. Hmmm something smells. :) Oh if you do
know how to track media mail please let me know. My response.
You will have to excuse my distrust of this issue.
After reviewing your recent feedback it seems this kind of behavior has
become standard activity.
My shipping address was provided by both Ebay and Paypal when you received
the paypal payment.
It IS 100% correct and has been for years. I won auctions from several
other sellers that same week for other book materials.
ALL of those transactions have been completed in a timely manner using the
exact same provided address.
IF this package was shipped media mail (according to the paypal
transaction log) there is to my knowledge NO way of tracking it or finding
out it is being returned to you?
The address sent to you by paypal is
------------, PA 17372
Notice it IS confirmed.
And the response....
Thank you for the update. I'll reship your item asap.
I filed with Paypal on July 10 - 08. I have not yet escalated the
dispute. I will wait a few days to see if something shows up.